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Testimonials for Business Work
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Click logo for more information. 365 Foolish Mistakes Smart Managers Commit Every Day: How and Why to Avoid Them by Shri Henkel
Here’s a very surprising statistic: Within the first 18 months on the job, 40 percent of all management newcomers fail by either getting fired, quitting, or receiving a bad review, according to Manchester Inc., a business consulting group. Some first-timers are overwhelmed by their newfound power while some are weighed down by the responsibility. But for most, the overriding concern is to avoid personal failure. This new groundbreaking book will guide the new manager to success and avoid the many common mistakes and pitfalls along the way. You will learn how to face the unique challenges every day in your job and offer detailed and innovative solutions to help you achieve your potential. Learn how to become a true leader who commands respect, commitment, and credibility. Topics include: what it takes to be a manager, how to take charge, how to establish your authority, earn respect and credibility, deal with social issues, how to be a leader, gain the cooperation and commitment of others, manage yourself, interview tips, set realistic goals, coaching skills, creative problem solving, sexual harassment guidelines, how to manage multiple projects and assignments, how to delegate effectively, successful meetings, communication barriers, dealing with interruptions, developing self-confidence, turning around unacceptable performance, dealing with stress, how to write effectively and clearly, how to effectively use e-mail, employees that complain or are disagreeable, and hundreds more. In addition to the comprehensive content in the book, we spent thousands of hours interviewing, e-mailing, and communicating with hundreds of today’s most successful managers. This book is a compilation of their secrets and proven successful ideas. If you are interested in learning hundreds of hints, tricks, and secrets on how to be a great first-time manager, then this book is for you. ISBN-10: 0-910627-75-4 • ISBN-13: 978-0-910627-75-7 288 Pages • Item # FMS-02 • $21.95 Reviews for 365 Foolish Mistakes The Table of Contents Introduction Part One - Congratulations, You’re a Manager – Now What? Chapter 1 – New Manager – What's Next? Start Off on the Right Foot Take Your Time and Learn the Ropes Phasing Out the Acting Supervisor Chapter 2 - First Time Manager Define Your Role What Should You Expect? Basic Functions of a Manager Chapter 3 - What Managers Need to Know Dealing With Tough Situations Establishing an Effective Routine Chapter 4 - Establish Authority in a Positive and Productive Way How to Establish Your Authority How to Earn Your Employees' Respect Some Employees Will Question Your Authority Dealing With Employees Who Make You Look Bad Part Two - Honing Your Skills Chapter 5 - Leadership Skills for Managers Create Trust With Employees Learn From Mistakes and Take Responsibility Chapter 6 - Management Skill for Managers Can You See the Big Picture? Working With Other Managers Identify Things You Need to Improve Chapter 7 - Improving Your Managerial Effectiveness How to Excel as a Manager Qualities of a Mensch Maintain a Worker’s Mind and a Boss’ Actions Chapter 8 - Dealing With People Outside Your Department Working With Other Work Groups Don’t Let Other Managers Push You Around Dealing With Office Politics Chapter 9 – Support Your Boss Show Support For Your Boss How to Support Your Boss When it Is Not Appropriate to Support Your Boss Part Three - Building Your Team Chapter 10 - Interviewing, Hiring, and Training New Employees Effective Interviewing Effective Hiring Effective Training Chapter 11 – Managing People How to Be a Better Boss Be Their Boss--Not Their Friend Be Firm, But Fair Chapter 12 – Building a Positive Work Environment Dealing with Complainers Creating a Team Mentality Part Four - Dealing With Your Employees Chapter 13 - Evaluations Creating Effective Evaluations Conducting Evaluations When Workers Disagree With Your Evaluations Chapter 14 - Discipline & Firing Using Discipline With Your Employees Times to Involve Your Boss in Discipline When You Need to Fire Someone Handling Sexual Harassment Situations Chapter 15 - Effective Meetings The Steps to Conducting an Effective Meeting Making Your Meetings Productive Chapter 16 - Scheduling Keeping Employees Happy With Schedules Eliminating Tardiness and Absenteeism How to Deny Time Off Overtime Issues Part Five - The “Big Three” Topics Chapter 17 - Communication Communicating with Employees Choosing the Best Type of Communication Dealing with Questions Chapter 18 - Delegation How to Delegate When You Should Delegate When You Shouldn’t Delegate Helping Team Members Take Risks Chapter 19 - Motivation Create and Maintain Positive Attitudes Motivation Prompts Productivity Avoid Showing Favoritism Encourage Improvement Deal with Below Normal Work Conclusion
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